Dear Customer,

I want to assure you that your bank, BNP Paribas Fortis, is taking all possible steps to help and support you in the current, rather difficult, circumstances.

We have taken and continue to take all necessary measures to safeguard the health of our staff and our customers, in accordance with the instructions issued by the authorities.

The service that you deserve

As always, we make it a point of honour to be there for you, as your bank, to assist and advise you. Face-to-face, but especially via our digital channels, because the remote contact possibilities as you already know them (phone, e-mail, webEx etc) are strongly to be preferred in the current circumstances.

We will of course continue with our credit activities, with the specific aim of providing support to sound businesses that are experiencing temporary difficulties due to the current health emergency.

In short, you can still count on the expertise, commitment and flexibility of our staff to provide you with the service that you deserve.

If you have any questions regarding your personal situation do not hesitate to contact your banking advisor at BNP Paribas Fortis.
Our experts remain at your service.

In order to keep up to date with the measures recommended by the government or simply to find out more about the current coronavirus pandemic, I also recommend that you regularly check with the website of the Federal Public Health Office or the World Health Organisation.

Thank you for the trust that you continue to place in us. Meanwhile, take good care of yourself and look after your nearest and dearest.

With best regards

Max Jadot
CEO, BNP Paribas Fortis