BNP Paribas Fortis Private Banking & Wealth Management has been named ‘Best Private Bank for digital customer experience in Europe’ by Financial Times group publication The Banker magazine. This ‘2020 PWM Wealth Tech Awards’ recognizing the cutting-edge innovation culture as well as BNP Paribas Fortis Private Banking & Wealth Management efforts to embrace and deploy digital technologies at scale.
BNP Paribas Fortis Private Banking carried off this title, part of the Wealth Tech Awards 2020, following a comprehensive high-quality pitch and assessment by a jury composed of private banking professionals and Financial Times journalists. This award clearly places BNP Paribas Fortis Private Banking ahead, not only of domestic Belgian competitors in this field, but also of the international competition right across Europe.
Stéphane Vermeire, General Manager, Private Banking & Wealth Management, declared: “We can feel justly proud of this award, which is the result of highly successful collaboration between all the Bank’s departments. Over the last three years we’ve been working hard to develop a new service model for our clients in which, alongside the skills of our private bankers and wealth managers, digital tools play a major role.”
CEO Max Jadot added: “This award highlights the strong determination of our Private Banking & Wealth Management staff as well as the entire bank BNP Paribas Fortis to meet our clients’ expectations. They’ve successfully taken up the digital challenges in an environment undergoing huge change. The award is proof that our efforts to focus even harder on innovation and process efficiency are paying off. The ongoing upscaling of our digital platforms and product offerings is delivering real value-added customer experiences, confirming our determination to make the life of our customers easier, which is one of the 5 strategic pillars of BNP Paribas Fortis. This acknowledgment is an inspiring encouragement for the bank and its employees in the current difficult circumstances, and it is a pleasing recognition of the Private Banking & Wealth Management teams’ dedication to serving their clients.”